End User Terms of Service — BlueNexus

Introduction

These End User Terms of Service ("Terms") govern your access to and use of the BlueNexus platform and related services.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Who These Terms Apply To

These Terms apply to individual users who access the Services through a Personal Account or a Developer-Managed Account. They do not apply to API users or business applications, which are governed by the Developer Terms of Use.

2. Eligibility

The minimum age for service access varies by jurisdiction:

• United States / Australia: 13 years
• South Korea: 15 years
• European Union / United Kingdom: 16 years

Some features require users to be 18 years old.

3. Types of Accounts

Personal Account

Individual users control their own permissions and settings.

Developer-Managed Account

Accounts provisioned by organisations, which retain authority over access permissions, credential management, and data retention policies.

4. Additional Terms and Policies

Your use of the Services is also subject to:

• the Global Privacy Policy
• the Data Processing Agreement (where applicable)

5. Your Responsibilities

You must:

• maintain secure login credentials
• comply with applicable laws
• upload only content you have rights to share
• notify BlueNexus of potential account compromises

6. Acceptable Use

You must not:

• circumvent technical limits
• upload malware
• engage in fraud
• harvest data without permission
• generate deceptive AI outputs
• use the Services for any illegal purpose

7. Content You Provide

You retain ownership of your User Content. You grant BlueNexus a limited licence to process it solely for service provision, platform security, and legal compliance.

8. Service Changes

BlueNexus may modify or discontinue features of the Services. We will provide reasonable notice of material changes where practicable.

9. Third-Party Services

The Services may integrate with third-party APIs and services. BlueNexus is not responsible for the availability, accuracy, or security of third-party services.

10. Subscriptions, Fees, and Refunds

Fees will be presented at the point of purchase. Subscriptions renew automatically unless cancelled. Except where required by the Australian Consumer Law (ACL) or other mandatory law, all fees are non-refundable.

11. Suspension and Termination

BlueNexus may suspend or terminate your access for breach of these Terms, for security or operational reasons, or to prevent harm, fraud, or misuse.

12. Intellectual Property

BlueNexus owns all rights in the Services, including software, models, technology, and documentation. You are granted a limited, revocable licence to use the Services.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided "as is". BlueNexus does not guarantee uninterrupted service or accuracy of outputs. Mandatory consumer protections (including those under the ACL) apply and are not excluded.

14. Limitation of Liability

To the maximum extent permitted by law, BlueNexus is not liable for indirect or consequential loss. Total aggregate liability is limited to the greater of:

• (a) fees paid in the preceding 12 months, or
• (b) AUD $100.

Nothing in these Terms excludes, restricts, or modifies rights you may have under the ACL or other non-excludable laws.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

16. Contact Us

If you have questions about these Terms, contact us at legal@bluenexus.ai.